Privacy Policy

Last updated: May 2026

Roooll (“we”) operates roooll.com and related services for collaborative robot (Cobot) information and sales inquiries. This policy explains what we collect, why, and your choices.

Data we collect

Inquiry form: name, business email, industry, and message you submit voluntarily.

Technical logs: IP address, browser type, and page paths processed by our hosting provider for security and reliability.

Analytics (only if you accept cookies): pseudonymous usage data via Google Analytics 4.

Marketing tags (only if you accept cookies): LinkedIn Insight Tag may set cookies to measure B2B ad performance.

How we use data

Respond to product and quotation requests.

Improve site content, Cobot selector tools, and performance.

Comply with law and prevent abuse (including rate limits and spam filtering on inquiry APIs).

Legal bases (EEA/UK visitors)

Contract / pre-contractual steps when you request a quote.

Legitimate interests for site security and aggregated analytics with consent.

Consent for non-essential cookies and marketing measurement tags.

Sharing & retention

Inquiry email is delivered via Resend to our sales mailbox. Analytics data is processed by Google; LinkedIn processes tag data under its policies.

We retain inquiry records as long as needed for sales follow-up and legal obligations, then delete or anonymize.

Your rights

You may request access, correction, or deletion of personal data by emailing info@roooll.com.

You can withdraw analytics consent anytime via Cookie settings in the site footer.

Contact

Roooll — privacy requests: info@roooll.com

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ROOOLL Brand Commitments

1. Core Excellence: 7+ Years of Proven Reliability. Beyond distributing robotic arms, we provide years of accumulated technical expertise. Every R-Series cobot undergoes a "Zero-Defect" quality control process before delivery, ensuring peak performance right out of the box.
2. Global Assistance: Always Connected, 24/7. Our expert team is available across time zones to provide technical consultation. Whether it's a business inquiry or complex technical support, we guarantee a professional response within 12 hours.
3. Rapid Deployment: Efficiency in Motion. Standard specifications are scheduled for shipment within 3-5 business days after payment confirmation. For large-scale deployments or bespoke orders, delivery timelines are precisely defined in the sales contract.
4. Precision Standards: Accuracy in Every Millimeter. Our repeatability of ±0.02mm is measured under strictly controlled laboratory conditions. We provide performance evaluations tailored to your specific payload, speed, and environmental requirements.
5. Bespoke Solutions: Tailored to Your Ambition (OEM/ODM). We turn your vision into reality. Beyond our standard R-Series, we offer deep enterprise-level customization, brand integration, and collaborative development of industry-specific end-effectors.
6. Peace of Mind Warranty: Your Production, Protected. Core drive systems (motors, reducers) and control architectures are covered by a 2-year limited warranty. With our global response mechanism, we ensure your production line remains efficient and worry-free.
7. Compliance & safety: Designed for global deployment. R-Series products align with RoHS and widely referenced international cobot safety benchmarks; compliance and test documentation for your target market can be supplied per project. We advocate responsible manufacturing and delivery.